WHEN WILL NEW WORLD LAUNCH?
Spring 2019.

WILL I BE CHARGED NOW FOR PRE-ORDERING NEW WORLD?
You will not be charged for New World until the full game launches, and we will send you an email to confirm when the item is available.

HOW DO I REDEEM MY PRE-ORDER BONUS CONTENT?
Your pre-order bonus content is automatically entitled to your account once the full game launches.

HOW DO I REDEEM MY DELUXE EDITION ITEMS?
All items are automatically entitled to your account once the full game launches.

HOW DO I ACCESS MY CRESTS?
Once the full game launches, you will be able to select your exclusive crests during character creation.

HOW DO I ACCESS MY SKINS?
Once the full game launches, you will be able to equip your skins through cosmetic unlocks for several armor sets in the game.

  • The Mystic skin is a cosmetic unlock for the Tier 3 to Tier 5 Sage outfits.
  • The Settler skin is a cosmetic unlock for the Tier 2 to Tier 5 Explorer outfits.

WHERE CAN I BUY THE GAME?
New World is only available on Amazon.

HOW MANY CHARACTERS CAN I HAVE IN NEW WORLD?
You can have one character per world (server).

WHAT ARE THE SYSTEM REQUIREMENTS FOR THE GAME?
Minimum specifications:

  • Processor: Intel Core i5-2400 / AMD Opteron 3365 or better
  • Graphics: NVIDIA GTX 670 2GB / AMD Radeon R9 280 or better
  • Memory: 8 GB RAM
  • Storage: 7200 HDD
  • DirectX: Version 11
  • OS: Windows 7 or better
  • Hard Drive Space: 35GB
  • Internet connection required to play

Recommended specifications:

  • Processor: Intel Core i7-2600K / AMD Ryzen 5 1400
  • Graphics: NVIDIA GTX 970 / AMD Radeon R9 390X or better
  • Memory: 16 GB RAM
  • Storage: SSD
  • DirectX: Version 12
  • OS: Windows 10 or better
  • Hard Drive Space: 35GB
  • Internet connection required to play

WHICH COUNTRIES CAN ACCESS NEW WORLD?
Australia, Austria, Belgium, Brazil, Canada, Chile, Columbia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States.

WHICH LANGUAGES ARE SUPPORTED?
At full game launch we will support English, French, German, Spanish, Polish and Brazilian Portuguese.

WHERE ARE THE GAME SERVERS LOCATED?
At full game launch, we plan to have servers located in US-East, US-West, EU-Central, Oceania, and Brazil.

WHAT WILL I USE TO DOWNLOAD AND LAUNCH THE GAME?
You will use the Amazon Games App to download and launch the game.

CAN I SWITCH SERVERS?
You cannot move an existing character to a new world (server). However, you can create a new character on a world you have not played on yet.

I AM ALREADY PLAYING IN THE BETA. WILL MY BETA PROGRESS BE CARRIED OVER WHEN NEW WORLD RELEASES?
No. Game progression will be wiped before New World releases.

WILL NEW WORLD BE UPDATED AFTER LAUNCH?
New World will be a live service game with regular updates.